Shipping Options

Please refer to shipping estimate when you confirm your order.

You may choose standard shipping or express shipping depending on the items in your order and your location. As your orders may be handed over to local carriers for the final leg of delivery, tracking may not be available every step of the way.

Notice:

1. We ship to most counties worldwide. Just buy and enjoy our service, we ship it to your door.
2. Total delivery time includes processing time and shipping time, tracking number will be provided after a few days. We declare your package at a lower price to help you avoid importing customs tax.
3. The total shipping cost is base on the package weight and your destination, please add items to the cart, and then enter your destination to get a shipping cost estimate.
4. We only ship on working days,  the orders you place on the weekend, we will send it out on Monday.

Shipping address

Please make sure that you have provided the correct and current address for shipping and delivery. You may use P.O. boxes as your shipping address. But certain items can only be delivered to physical addresses. Large products, valuables, perishables, products with age-based restrictions, or items shipped via private carriers may require a physical mailing address or signature confirmation to be successfully delivered. Items cannot be delivered to security-restricted areas such as military bases.

Shipping time and cost

1) After an order has been successfully paid and confirmed, you will see the estimated delivery time and cost for shipping on your order confirmation page. You will also receive an order confirmation message that will outline the estimated processing time for your order.

2) The warehouse may take 1-3 days to process your order. You will receive a message once your order has been shipped.

3) You'll receive a shipment notification message that will provide you with the estimated delivery time for each package once it is shipped. We will also provide you the tracking number when it is ready. You can view this estimated delivery time under each package in your order history at the same time.

4) In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors. Please refer to the tracking information for the most up to date delivery date.

Issues regarding delivery

If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, please contact our customer service immediately and within 30 days of the order date.

Tracking Number

We understand your feeling about waiting for the package, we always try our best to provide prompt shipping to each order. Normally, we will ship orders 48 hours after you finished payment. The shipping company will return the tracking number to us in 2-3 days after collecting the package and deal with the package. So we will update the tracking number for you in 5 days. sometimes, the order status is processing, but in fact, the package is on the way, just a little delay on shipping status updating. Please wait for a few days patiently. You also can contact us if you have any questions.

Customs Duty

As customs rules in various countries can frequently change, this can cause delays, and at times additional charges imposed by the receiving country. While we take all reasonable steps to comply with general world shipping standards, Geekwills may not know the details of additional customs taxes or duties, or if any specific item was prohibited or confiscated by the receiving country. It is recommended that you investigate the relevant local laws in your country. We declare the package at a lower price to help you avoid importing customs tax.

* Usually, we help European Union buyers to pay the customs duty and VAT via IOSS(VAT on e-Commerce - One Stop Shop).